Return Policy

Welcome to Darcy's Business! We are dedicated to offering you the best in digital products, ensuring your satisfaction with every purchase. Understanding the unique nature of digital goods, our return policy is designed to address any issues you might encounter, offering solutions to ensure a positive experience.

Eligibility for Returns/Refunds

Due to the digital format of our products, we cannot accept returns in the traditional sense. However, we are committed to your satisfaction and offer the following recourse for any issues encountered:

  1. Technical Problems: If you experience technical difficulties accessing or using your purchased product, please contact us within 30 days of purchase. We will work with you to resolve the issue, offering a replacement or a different product of equal value if necessary.
  1. Product Misrepresentation: If the received product does not match its description or preview, please contact us within 14 days of purchase. We will assess the situation and provide a solution, which may include a replacement, exchange, or refund.
  1. Non-Delivery: In the rare event that a digital product is not delivered via email or available for download (due to a technical glitch or other unforeseen issues), please contact us immediately. We will ensure the product is delivered promptly. If we cannot deliver the product, a full refund will be issued.
  1. Accidental Purchase: We understand that accidental purchases can happen. If you accidentally purchase a product, please contact us within 24 hours of the purchase. We will evaluate the situation and may offer a refund or exchange at our discretion.

Process for Requesting AssistanceΒ 

Please reach out to us via email at support@darcysbusiness.comΒ with the following information:

- Your order number

- The email address used for the purchase

- A detailed description of the issue or reason for requesting a refund/exchangeΒ 

We aim to respond to all inquiries within 48 hours, providing you with steps for resolution or further information on how we can assist.

Limitations

- Requests for refunds or exchanges must be made within the time frames specified above.

- We reserve the right to refuse a refund if there is evidence of fraud, abuse, or other manipulative behavior that goes against our terms of service.

Thank You for Choosing Darcy's BusinessΒ 

Your satisfaction is our top priority. We appreciate your understanding of our returns policy for digital products and look forward to serving you with high-quality goods and support.